The issue
Business sales and consumer sales differ. Distance sales may involve mandatory information, withdrawal and remedies, subject to conditions and exceptions.
What to prepare
Arrange transparent pricing, delivery, returns and support before launch. Check your target market and applicable rules. Being established outside the EU does not automatically exempt a seller.
Official and primary sources
General information, not advice on an individual case. Sources consulted on 22 October 2026: check updates before acting. The overall portal review is ongoing. This note does not certify a complete check of every page.
